Customer Service Manager - State Farm Agent Team Member
Full Time • Fully Remote - US
Responsive recruiter
Benefits:
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Are you a licensed insurance professional with strong leadership skills? Do you excel in customer service and office management? We are seeking a Customer Service / Office Manager to oversee daily operations, support team members, and ensure exceptional client experience - all in a fully remote role.
Position Overview:
As the Customer Service Manager, you will be responsible for managing office operations while providing leadership and support to the team. Your skills will be essential in maintaining efficiency, fostering client relationships, and driving office success.
Responsibilities:
- Manage office operations and ensure smooth workflow
- Provide leadership, training, and mentorship to the team
- Oversee customer service interactions, ensuring high-quality support
- Ensure compliance with industry regulations and agency policies
- Collaborate with the agent on business strategies and goals
Requirements
- Active insurance license (Property/Casualty, Life/Health)
- Bilingual Spanish preferred
- Strong leadership, problem-solving, and communication skills
- Ability to manage multiple priorities in a remote environment
- Experience in customer service and office management
If you are a motivated professional with a passion for leadership and client service, we’d love to hear from you!
This is a remote position.
Compensation: $60,000.00 - $90,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it!
About Our Agency
Seeking Currently Licensed Applicants Only
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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